FAQ

Google Rating
4.5
Based on 206 reviews

FREQUENTLY ASKED QUESTIONS

Before making the step to hire a local moving & packing company in Brentwood, TN, you might have many questions in regards to the services and company of your choice. If that’s us, we’d love to shine a light on the answers to some relevant questions we get on a daily basis.

Q: What services do you offer?

A: We provide locals with affordable moving & packing services. In addition, you can count on us for storage solutions when you need some help with leaving your items somewhere in between relocation’s. We also offer rental truck loading and unloading services.

Q: Why should I choose you?

A: Master Movers is a renowned moving company with years of experience. We are known for the great customer service and reliability. Established in 2000, our business has become a synonym for quality, safety, and efficiency. Those are the things to look for when choosing a mover.

Q: When should I move?

A: Typically, summer is the least optimal time to move because everybody wants to do it then, so the good moving companies are overbooked. You won’t be able to find one as easily during the warmer months. That’s why, if you can choose a date outside the May-September period, that guarantees lower prices and more flexible scheduling on the mover’s side.

Q: What are the moving costs based on?

A: Local moves are priced hourly and come with several options depending on the size of your move. Long-distance moves are determined by the size of the truck you need and the distance you are moving. At Master Movers, we never charge by weight so our prices won’t change once you receive a quote.

Q: How will my items be protected during the move?

A: We use all the safety precautions to prevent any damage to your personal belongings. We use thick commercial moving blankets and shrink wrap to protect your furniture from being scratched and thick walkway mats to protect your floors.

Q: What to look for in a commercial & residential moving company?

A: Previous experience and good prices are a good starting point. In addition, you might want to look for testimonials left by other clients as they are probably the most honest pieces of feedback out there. Choose a company that doesn’t have a lot of miscellaneous charges that will surprise you in the end.

Q: What payment methods can I use?

A: You can pay for our services by using a credit card, debit card or cash.

Q: What areas do you serve?

A: In addition to working with residential homeowners and business owners in Brentwood TN, we also help people all across Middle Tennessee with their relocation. So if you are looking for moving companies in Brentwood TN, we’d love to help.

Q: What should I do before the move?

A: You can save a lot of time by being prepared when your movers arrive. Have all boxes taped closed and ready to go. Unmake your beds and pack your linens. Remove light bulbs from lamps, keep walkways clear. Our movers come prepared to handle as much or as little of your relocation as you want. Dis assembling beds, removing mirrors from dressers, disconnecting appliances and electronics are all things you can do to save yourself time, which saves money. Our team certainly doesn’t mind taking care of these things for you though if you’d rather just sit back and relax, we’ve got you.

Q: What are your working hours?

A: You can reach our residential and commercial moving company between 8 AM and 6 PM from Monday to Saturday. We’re only closed on Sundays.

In case you still have a few questions left unanswered, you can discuss them with our pros at (615) 254-6683 today!

CLIENT TESTIMONIALS

Customers make us who we are, we appreciate each and every one of you. If you haven’t been a customer of Master Movers yet, we can’t wait to meet you! Our movers are nice, polite, and on time. They work for you and can’t wait to meet your Nashville, TN moving needs. Already a Master Movers customer? Let us know how we did!

Kody, Trevon, and Bubba were the best. We had never used movers before, and were hesitant, but after using them, we can surely say that they made the move totally seamless. Very upbeat, very efficient, and overall great service. Highly recommend! Thanks again you guys!
Daniel Brown
Daniel Brown
01:07 11 Jan 21
The crew was professional, polite and stayed on the job with very little breaks in between. I would highly recommend this company.
Tyrus Doss
Tyrus Doss
23:59 04 Dec 20
Move went smoothly. Great people and easy to work with.
Nick Cucci
Nick Cucci
17:44 18 Nov 20
We will use master movers from now on! Dustin, Mike, Trevon, Carlos, and CJ were so great! They were very professional and worked great with the crazy way my hubby packed our storage unit. They were so careful moving all of our things in to our new home. No scratches at all. They really seemed to care! And they were very respectful. Can’t thank them enough for making this move so easy!
kathryn hill
kathryn hill
01:18 17 Nov 20
They do good work. My mother in law used them. I watched the work being done. And they were careful and curtious. Well done.
Ernest Harvey
Ernest Harvey
17:43 15 Nov 20
Had the pleasure of having Dustin, Trevon, and TJ handle my move within Nashville. They arrived promptly and were quick to being working. The entire experience, even the heaviest items seemed effortless for them and they answered all of my questions and were pleasant to talk with throughout the process. On the unloading end, items were placed carefully and checked for any damage in transit. As someone who has moved multiple times over the past few years these guys were worth every penny. Moving is stressful enough but when you have a honest and thoughtful leader like Dustin handling your needs it made the whole process fly by. I would recommend them to anyone!
Neal Ford
Neal Ford
19:27 12 Nov 20
This is our third move using Master Movers, and we’ve had a great experience each time. Yesterday was no exception, as they continue to be respectful, hard working, and gentle with our belongings. Alexis, Danielle, and Carlos were fantastic!
Marcus Geromes
Marcus Geromes
00:33 31 Oct 20
Cody and Carson both did a great job on my move. They were in and out and did the job in less time than anticipated, and were careful with all of my stuff. They were also helpful in advising how stuff should be stored and made the payment process easy. Thanks guys!
Andrew
Andrew
21:48 28 Oct 20
I have hired Master Movers several times and they are always quick to respond, reasonably priced, and the movers do a great job quickly! I would recommend them to anyone needing moving assistance.
Sarah Kerr
Sarah Kerr
17:25 26 Oct 20
We were out of the country and had several friends and family coordinating the details of our move. Being so far away, I was anxious about everything running smoothly. From the begging of my interactions with Master Movers, I had a sense of confidence about their ability to handle all the details. They were friendly, very responsive and laid back about the process. We had a great experience and I would recommend Master Movers without question.
Liz Goodgame
Liz Goodgame
18:11 22 Oct 20
My roommate and I had a great experience with Master Movers! They moved us into our new place in less time than estimated, and were very knowledgeable and friendly. They helped us fix some of our furniture, and they raised a chandelier for us. I’d recommend them to anyone looking for speedy and efficient movers!
Hannah Speck
Hannah Speck
18:57 30 Sep 20
Super nice guys! Worked with us through a very stressful move. Thanks so much!
rachael knight
rachael knight
15:38 26 Sep 20
They were very kind and helpful. Took excellent care while handling my mom’s belongings.Thank you.
Crystal Davis
Crystal Davis
17:24 22 Sep 20
From start to finish, this is by far the very best moving company that I have ever used!!! I have moved many times and have fragile items. They were very careful and considerate! It was a smooth confirmation process and they were on time!!! The team of men were fantastic! Whoever hired and trained them to work for this company did an outstanding job. That team is so valuable to the company. I will definitely use them again if I need to move anything!
Em
Em
15:37 22 Sep 20
I have enjoyed using Master movers during both my moves. Mike is great and they get the work done in a timely manner. I would recommend them and use them again in the future!
Kelsie Holloway
Kelsie Holloway
22:35 05 Sep 20
Great workers, on time and very professional! I will be using them again!
Rosalind Warren
Rosalind Warren
19:56 24 Aug 20
My movers were friendly guys. I had a local move, and they were able to get my bedroom stuff plus some other things moved quick fast and in a hurry with care! I'd recommend for sure.
Kevin J
Kevin J
14:47 20 Aug 20
The team was great. We worried if we could get everything in the truck and they took the task and over-delivered and added more items. They were very professional and handled our items with care. Highly recommend them.
Charlie Legeman
Charlie Legeman
14:15 16 Aug 20
The crew consisted of Cody, Stephan, Preston, John, and Reshad. The guys did a great job! They were very professional and courteous. They represented the Brand very well. I would use their services again.Thanks Master Movers!
KELVIN SALES
KELVIN SALES
19:44 09 Aug 20
Excellent quality and awesome people, helped us last minute due to another moving company bailing on us
Barbara H
Barbara H
00:17 02 Aug 20
This was an absolutely awesome experience. The guys showed up a few minutes early and had great attitudes, especially since our starting location was a third floor - no elevator. Michael and Dustin made sure that everything was packed in such a way that nothing would be damaged in transit and not a single thing was even scratched, dented or dirty. They were extremely polite. Truly the best moving experience I have ever had. I will definitely be calling them the next time I move.
Emily Ann Gibbs
Emily Ann Gibbs
18:11 30 Jul 20
These guys made moving a breeze. They were on time, polite, respectful, and all around great guys! The move went off without a hitch. No scrapes, smudges, holes, nothing.. they stayed over time to help arrange a few pieces after a full day of moving in the summer heat. I'll definitely be calling them back for our next move!
Billy Robinson
Billy Robinson
00:05 29 Jul 20
Destin And Alex Made Getting My Things To Storage Seem Like A Breeze. They Were Very Welcoming And Engaged In Casual Conversation. Despite The Rain That We Got Hit With They Still Remained Punctual And Moved With A Purpose. I Would Most Definitely Recommend This Company To Anyone. Even The Lady I Spoke With To Schedule My Appointment Was Very Nice And Helpful. ❤️
Kiara & Onsree
Kiara & Onsree
00:29 24 Jul 20
Mike and his team were wonderful! They all took care of our things, provided exactly what was expected, and did so in record time. I highly recommend them.
Kimberly Wade
Kimberly Wade
19:02 16 Jul 20
Master Movers SAVED ME when another moving company (Bellhop) of young college kids I hired decided to quit before the job was done! Master Movers were professional and moved the rest of my items with ease and without a scratch! They were so friendly and worked quickly and efficiently. I would highly recommend them!!!
Brittany Moon
Brittany Moon
22:53 01 Jul 20
Cody and Alex were extremely prompt, friendly, and professional. They took excellent care of all our belongings, even if it meant slowing down a bit in the blazing hot sun. Despite the heat and extra time, they did a wonderful job of helping us get all moved in and comfortable in our new home. I would definitely recommend and use this company again!
miranda fletcher
miranda fletcher
20:32 01 Jul 20
Cody, Preston and Marco were great! They were on time and worked well as a team to move my items quickly. The movers made sure all of my fragile items were handled with care. Definitely worth the cost for a less stressful move.
Michelle McNair
Michelle McNair
13:44 21 Jun 20
Mike and Marco were fast, courteous and careful with our furniture. I had a storage unit that had to have a 2 bdrm house of stuff fit into it. Mike got it in perfectly and well organized. I highly recommend them!
Selene Cabrera
Selene Cabrera
18:55 18 Jun 20
I've used Master Movers twice now and they've been great both times! They're always very communicative and professional.Cody and Marco were fantastic and careful with all my belongings. And they were completely done in 2 hours (so it's not like some places that work slower to charge you more - these guys are efficient!)I'll definitely be using Master Movers for any future moves.
Bethanie McCrary
Bethanie McCrary
16:46 17 Jun 20
Cody, John, and Stephan did a great job!
Rebekah Dozier
Rebekah Dozier
22:23 14 Jun 20
This is the second time Cody has helped us move. He is very communicative and creative. He had Stephen were fast and hard-working despite the heat and humidity. They had a few kinks with moving some of the items and they communicated very well and worked really hard to make it work.
Jessica Doyle
Jessica Doyle
17:33 05 Jun 20
Tanner, Stephan, and Mike were great! The team was on time, professional, and efficient. We had several delicate pieces and nothing was damaged during the move across town. I will definitely use this service (and request this team) the next time I move and would recommend them to anyone.
Ben Jones
Ben Jones
16:19 02 Jun 20
We hired Master Movers for our move over Memorial Day weekend 2020 and they were awesome. We were moving from apartments within Nashville (2 bed to 1 bed). It was easy to schedule the move with Jennifer. We had Mike, Tanner, and Stephan as our crew and they were all great. Courteous, professional, and extremely efficient. They worked at a fast pace and got us moved all in about 2 hours, which was really nice for our schedule as well as for keeping the budget down! They treated our stuff with care, and we didn't have any pieces get damaged during the move. We were really nervous about hiring movers for the first time, but we had a great experience and we're planning to hire the same crew whenever we move again. We would recommend them to anyone looking to move in the Nashville area!
Tedi Knaak
Tedi Knaak
16:15 02 Jun 20
Cody and Stephan arrived on time and did a great job!
Kevin Elmore
Kevin Elmore
17:30 29 May 20
The driver and mover were excellent had me moved within 1and hours and were very friendly.
Tim Dugan
Tim Dugan
20:46 23 May 20