FAQ

Google Rating
4.5
Based on 245 reviews

FREQUENTLY ASKED QUESTIONS

Before making the step to hire a local moving & packing company in Brentwood, TN, you might have many questions in regards to the services and company of your choice. If that’s us, we’d love to shine a light on the answers to some relevant questions we get on a daily basis.

Q: What services do you offer?

A: We provide locals with affordable moving & packing services. In addition, you can count on us for storage solutions when you need some help with leaving your items somewhere in between relocation’s. We also offer rental truck loading and unloading services.

Q: Why should I choose you?

A: Master Movers is a renowned moving company with years of experience. We are known for the great customer service and reliability. Established in 2000, our business has become a synonym for quality, safety, and efficiency. Those are the things to look for when choosing a mover.

Q: When should I move?

A: Typically, summer is the least optimal time to move because everybody wants to do it then, so the good moving companies are overbooked. You won’t be able to find one as easily during the warmer months. That’s why, if you can choose a date outside the May-September period, that guarantees lower prices and more flexible scheduling on the mover’s side.

Q: What are the moving costs based on?

A: Local moves are priced hourly and come with several options depending on the size of your move. Long-distance moves are determined by the size of the truck you need and the distance you are moving. At Master Movers, we never charge by weight so our prices won’t change once you receive a quote.

Q: How will my items be protected during the move?

A: We use all the safety precautions to prevent any damage to your personal belongings. We use thick commercial moving blankets and shrink wrap to protect your furniture from being scratched and thick walkway mats to protect your floors.

Q: What to look for in a commercial & residential moving company?

A: Previous experience and good prices are a good starting point. In addition, you might want to look for testimonials left by other clients as they are probably the most honest pieces of feedback out there. Choose a company that doesn’t have a lot of miscellaneous charges that will surprise you in the end.

Q: What payment methods can I use?

A: You can pay for our services by using a credit card, debit card or cash.

Q: What areas do you serve?

A: In addition to working with residential homeowners and business owners in Brentwood TN, we also help people all across Middle Tennessee with their relocation. So if you are looking for moving companies in Brentwood TN, we’d love to help.

Q: What should I do before the move?

A: You can save a lot of time by being prepared when your movers arrive. Have all boxes taped closed and ready to go. Unmake your beds and pack your linens. Remove light bulbs from lamps, keep walkways clear. Our movers come prepared to handle as much or as little of your relocation as you want. Dis assembling beds, removing mirrors from dressers, disconnecting appliances and electronics are all things you can do to save yourself time, which saves money. Our team certainly doesn’t mind taking care of these things for you though if you’d rather just sit back and relax, we’ve got you.

Q: What are your working hours?

A: You can reach our residential and commercial moving company between 8 AM and 6 PM from Monday to Saturday. We’re only closed on Sundays.

In case you still have a few questions left unanswered, you can discuss them with our pros at (615) 254-6683 today!

CLIENT TESTIMONIALS

Customers make us who we are, we appreciate each and every one of you. If you haven’t been a customer of Master Movers yet, we can’t wait to meet you! Our movers are nice, polite, and on time. They work for you and can’t wait to meet your Nashville, TN moving needs. Already a Master Movers customer? Let us know how we did!

We used Master Movers for moving a storage unit as well as unloading 2 Pods (on separate occasions). We worked with 3 different teams on these moves. All of the moves went smoothly, our belongings were treated with care, and everything was done with expediency as well. Some movers drag their feet when they are being paid by the hour, but not the employees at Master Movers. They worked like the professionals they are! They saved us so much time, hassle, and headaches that I have already recommended them to friends and family. If we have any other moving needs, this is who we are calling for sure!!
Alexis Christiansen
Alexis Christiansen
15:20 23 Oct 21
Master or Movers bent over backwards to help me with a special delivery requiring high customer service. I was delighted to work with them and look forward to booking them every time we have a delivery in Tennessee.
Heather Woodbury
Heather Woodbury
20:58 15 Oct 21
Master Movers did an exceptional job moving my 97 year old mother to an assisted living facility. These young men were clean, neat and very respectful. They took very special care not to ding walls or door trim. They were very professional. They wasted no time, no playing around or talking on a cell phone. If I ever need movers again ...Master Movers will be my first call.
Betty Boyte
Betty Boyte
23:03 06 Oct 21
The entire process from calling about their service to full delivery as an experience of perfection! Great folks Great Service I will be referring at every opportunity!
Susie Shockley
Susie Shockley
17:51 04 Oct 21
Damian and James were professional and kind. I say kind because we had an awkward move when moving my parents into assisted living. They were patient and answered every question with kindness, no matter how often it was asked. They are both strong as an ox and treated the furniture as if they were museum pieces. We had used Master Movers once before and I am glad we used them again.
S Bryant
S Bryant
12:19 03 Oct 21
Mike at Master Movers moved us for the second time, and he and his team, Mo, Terry, and Preston, were terrific! They were organized, efficient, cognizant of property, and moved all of our furniture/personal property without any damage! I couldn’t recommend Mike, Mo, Terry, and Preston enough - thank you for making this move as easy and stress free as possible! Will definitely use in the future!
Caroline Sapp
Caroline Sapp
02:15 25 Sep 21
Master Movers are great. Michael was the bomb!!! His crew was awesome. Moved from Clarksville to Cookeville. They arrived, loaded and had me moved and set up in 5 hours (its 4 hours road time) total of 9 hours with the best moving crew I have had the pleasure of doing business with. They protected my belongs and even found something that I had been searching for and couldnt find. If you need to move...please don't hesitate to call Master Movers, a family owned business that treats you like family.Written for Linda (my mom) and myself...
paula allen
paula allen
03:38 10 Sep 21
I called Master Movers the week of our move, and Mercedes was able to accommodate us. They called us when on their way to our place. Mohammad & Brandon did everything we asked with no complaints, they were careful with our items and were very efficient. I would use them for our next Nashville move.
Kelley Evers
Kelley Evers
01:43 14 Aug 21
Hardworking, kind and positive attitudes all around. Mike and Damien’s crews were helpful and never complained. Carlos and Kiegan went out of their way to speak to us and our boys. Jennifer was extremely responsive and helped us navigate through some complexities. They wrapped everything well also.
Sarah Wilson
Sarah Wilson
22:18 02 Aug 21
Damien and his team worked so hard to coordinate a three family move from out of state including working with two different semis They responded to our needs and welcomed suggestions. They worked until the job was completed with no complaints and gracious smiles. We would call them again if we ever need anything moved!
Ronald Peoples
Ronald Peoples
20:00 23 Jul 21
Michael Mohammad and Carlos really knocked it out of the park. My move was not easy, and they did it with a smile, cheerful attitude, and protected my house with very low clearance. Absolutely will be hiring them again if I need to move
Scotty Kudialis
Scotty Kudialis
16:34 01 Jul 21
I could not recommend this company more! They moved everything from my one bedroom apartment 15 minutes away to the new house in under 2 hours. I was blown away! They were also friendly and careful with my belongings. Everything arrived in one piece and looked exactly the way it was before the move. Their prices are also very affordable.
Chelsea C
Chelsea C
12:14 13 Jun 21
Our experience with Master Movers was fantastic. We called 4 days before we were supposed to move, and they had availability. 3 movers came, and were fast & efficient throughout the entire process. I'll be recommending Master Movers to anyone in need of moving services!
Alexandra Benya
Alexandra Benya
17:45 07 Jun 21
These guys were amazing!! Their challenges were...moving a piano, rain, steep driveway ( not being able to get the truck up our driveway), and a slippery stone driveway.....and they did it flawlessly. They thought out each step before moving anything. They also took precautions to protect our home and property inside and out. Would I use these guys again....yes! Would I recommend them to my clients....yes! Thank you so much!! Your team was amazing!!
Veronica
Veronica
13:01 04 Jun 21
They were super respectful of my property and arrived right in the time window they provided!! Very pleased and will be using them again this summer.
Emily O'Mary
Emily O'Mary
19:02 19 May 21
These guys are polite, quick, and very hardworking! Even asked where I wanted all my furniture placed inside. Wrapped and padded the furniture professionally. Definitely worth the $$$!
Erica Kilbourn
Erica Kilbourn
18:53 08 May 21
I arrived in Nashville, TN on Tuesday afternoon from North Carolina. Master Movers unloaded my van/truck Wednesday morning.They placed my furniture in requested rooms, they assembled my mattress and box spring and headboard, setting up the bedroom completely. They unpackaged my ironing board and set it up. They reassured me to relax, they had this; and, indeed they did!I had a restful night's sleep in my bed and up for a new position on Thursday morning at the firm as a new lawyer, clothes pressed 🙂 I felt like I was working with "Special Forces" as their command of the operation was impeccable.
Darilyn Johnson
Darilyn Johnson
00:20 12 Apr 21
They were amazing! It was raining and I had painters at my new place and they did a great job working with everything. I'll be using them again for sure!!
Emily Richards
Emily Richards
18:02 31 Mar 21
They are reasonably priced and very professional! Got to my home on time and took great care of my items to move. I've hired them twice and will recommend them to anyone!
Samuel Smiley
Samuel Smiley
15:54 25 Mar 21
Had a great experience with Master Movers in a unique situation with a client whose needs changed at the last minute. Master Movers was able to accommodate the client and get everything done. They went above and beyond. Couldn't recommend them enough!
Emily Green
Emily Green
18:40 15 Mar 21
James and Thomas were very courteous and fast moving items. They took the time to make sure everything went smoothly. I would definitely recommend these two for anyones move.
Lynna Sims
Lynna Sims
19:41 12 Mar 21
Responsive, reliable, reasonably priced, professional and upbeat service- these are the descriptors I’ll use for Master Movers!They moved my 3 story condo with ease and such professionalism. From the time I made my inquiries, Mercedes was always so prompt to reply.The movers were on time and moved everything in a timely fashion.Most importantly the rates are reasonable and no hidden fees.Would highly recommend Master Movers!
Safia Salaria
Safia Salaria
15:35 10 Mar 21
I was thoroughly impressed with the services by Master Movers. Mike, Carlos and Preston were exceptionally courteous and extremely careful with all of our belongings. We moved locally into a new build, and not one item was damaged in the process. I have moved 8 times in the last 10 years, and this is the first time I've ever hired a moving company that did not break or damage either the items they were moving or the dwelling to which I was moving into. They arrived timely at 9 a.m. just as Jennifer said they would, and they left right at 12 p.m. We chose the option of having a three-man crew, which helped tremendously. Two of them loaded up the dollies while the other one packed the truck, so the time efficiency was impeccable. They worked the entire time and took no breaks. Jennifer was also extremely helpful and knowledgeable about exactly what size truck we needed and the size of the crew she thought would be beneficial for our type of move. We will definitely use Master Movers again and will recommend them to all of our friends and family.
Lauren Rosenberg
Lauren Rosenberg
17:00 02 Mar 21
Mike and his team are amazing! They are very efficient, professional and extremely careful with the items being packed and moved. Mike is very attentive to the needs of the move and also is very nice! I would recommend these guys to anyone!
Leslie Voth
Leslie Voth
00:01 15 Feb 21
These guys notified me when they were headed my way, showed up and went straight to work, then promptly got us moved into the new house. They operated effectively and charged us very fairly for the amount of hours worked. I would highly recommend them.
Tim McConnell
Tim McConnell
21:52 14 Feb 21
Everything went well and I was happy with the cost. The truck was there on time, even a little early and everybody worked hard. Recommended.
M McCormack
M McCormack
19:29 14 Feb 21
Let me just say, I am blown away how quick and easy they made it. PROFESSIONAL, FRIENDLY, ON TIME AND AFFORDABLE. Thank you so much!!
LiSandra “Bumpy” McLaurine
LiSandra “Bumpy” McLaurine
07:03 13 Feb 21
Kody, Trevon, and Bubba were the best. We had never used movers before, and were hesitant, but after using them, we can surely say that they made the move totally seamless. Very upbeat, very efficient, and overall great service. Highly recommend! Thanks again you guys!
Daniel Brown
Daniel Brown
01:07 11 Jan 21